Built for op shops and social enterprises

Sort more donations. Stock every store. Chase fewer spreadsheets.

Crateful tracks every kilo from the loading dock to the shop floor: weigh-ins, sorting and box stock in the warehouse, and ordering for every store you supply. Landfill diversion is worked out for you.

30-day free trial. No card needed. Works on the phones, tablets and PCs you already have.

Your warehouse and its stores, working from the same live stock

Weigh-in•••
388.6 kg net
GrossPallet jack412.6
TareWooden pallet−24.0
Save to pool

Product tour

From the loading dock to the shop floor, one screen at a time.

Weigh in straight from the pallet jack, tare taken off for you

New weigh-in•••
From store
NorthsideBeachsideTown centreHillside
Container
Wooden palletCageBags only
Scale reading
412.6 kg
Tare · wooden palletAverage of 12 weighings−24.0
Net into sorting pool388.6 kg
+ Save weigh-in

Sort the pool into stock, charity, rags and waste as you go

Sorting pool•••
106.4 kg to sort
Sorted today
StockInto boxes for stores171.0
Charity partnersBlankets, shoes58.3
RagsTextile recycler50.9
WasteGeneral bin22.0
Move kilos

Count stock in boxes, with event stock kept to one side

Box stock•••
Available to stores
WomenswearBay 364
MenswearBay 341
Kids & babyBay 427
HomewaresBay 518
Held back
ChristmasReleased 1 NovEvent
+ Add boxes

Stores order straight from what's in the warehouse

Beachside · Order•••
Live warehouse stock
Womenswear64 available6
Menswear41 available3
Kids & baby27 available2
Homewares18 available0
11 boxesNext delivery Thursday
Send order

Pick every order from your phone and sign it out

Pick listThu
Beachside · 11 boxes
Womenswear × 6Bay 3Picked
Menswear × 3Bay 3Picked
Kids & baby × 2Bay 4Next
Also today
Northside · 12 boxesWaiting
Hillside · 9 boxesSigned by driverSent

Run the monthly stocktake and see what's missing

Stocktake · Sep•••
Counted vs expected
Womenswear64 expected64
Menswear41 expected39−2
Kids & baby27 expected27
Homewares18 expectedTo count
Books22 expectedTo count
Finish stocktake

Celebrate every kilo kept out of landfill

DiversionApr–Sep
11,420 kg diverted
Diversion rateSeptember91%
To partner charities1,902 kg
Bay 2 cleared the sorting pool · 388.6 kg

30 min

Floor staff trained in half an hour

Big buttons, a few screens and staff PINs on a shared tablet. Updates take about ten minutes to learn.

0 new hardware

Uses the scales you already own

Read the pallet jack scale, type the number. Entries save offline and sync when the signal comes back.

1 set of numbers

Reports managers and funders trust

Kilos by store, category and month, plus your diversion rate, exported to Excel or Google Sheets.

Fits the tools your organisation already runs on.

Pricing

One price per warehouse, plus each store you connect.

$199 a month for each warehouse and $30 for each store that orders from it, with as many staff as you need. Every plan starts with a 30-day free trial.

Shopfront

A single store sorting donations out the back.

$49AUD / month

$588 billed yearly.

  • 1 store, no warehouse
  • Weigh-in with automatic tare
  • Sorting into stock, charity, rags and waste
  • Landfill diversion reports
  • Export to Excel or Google Sheets
  • Staff PINs and offline saving
  • Self-serve setup and email support
Start free trial
Most popular

Warehouse

A warehouse supplying its local stores.

$199AUD / month per warehouse

$2,388 billed yearly.

+ $30 AUD / month per store

  • Everything in Shopfront, plus
  • Each store gets its own login and orders from live warehouse stock
  • Order history, status and reports for every store
  • Phone picking and driver sign-outs
  • Box stock with event stock held aside
  • Monthly stocktakes with variance
  • Your logo and colours
  • Add more warehouses at the same price, with combined reports
Start free trial

Enterprise

National organisations with regions and hundreds of stores.

Let's talk

Annual agreement, invoiced.

  • Everything in Warehouse, plus
  • Regions with many warehouses and stores
  • Regional views plus national totals
  • Single sign-on controlled by your IT team
  • Data feeds into your own reporting
  • Data agreement, security review, uptime commitment
  • Training across sites and a named contact
Talk to us

White-glove setup $1,000 one-off per warehouse

We set up your warehouse, stores, bays, container weights and sorting categories, load your opening stock, connect your stores for ordering, and train your team on site or by video. We check in after your first month.

Add to my plan

Prices in Australian dollars and exclude GST. Yearly prices shown per month. For example, one warehouse with four stores is $319 a month on the yearly plan ($3,828 a year). On-site setup outside the Central Coast, Sydney and Newcastle adds travel at cost.

Questions

Things warehouse managers ask us.

Do we need to buy new scales or hardware?

No. If you have a pallet jack with a built-in scale, you're set. A hook scale helps for single bags but it's optional. Staff read the weight and enter it on any phone, tablet or PC.

Is Crateful a point-of-sale system?

No. Crateful covers the warehouse side: donations in, sorting, stock and sending boxes to stores. It sits alongside whatever your shops use to sell.

What happens if the Wi-Fi drops?

Entries are saved on the device and sent through once it reconnects. Nobody has to re-enter anything.

How long does it take to train staff?

About 30 minutes per person to start, and around 10 minutes when we release something new. We run the first session with you.

Can we get our data out?

Yes. Export any date range to Excel or Google Sheets at any time. Enterprise plans can also feed data straight into your own reporting tools.

How do stores order from the warehouse?

Each store logs in and sees the boxes available in the warehouse right now. They pick what they need and send the order. The warehouse gets a pick list on the phone, ticks boxes off by bay and signs the order out to the driver.

Do stores have to weigh or sort anything?

No. Stores only order and receive. Weighing and sorting stay with the warehouse team.

See your own warehouse in Crateful.

Tell us about your setup and we'll book a 20-minute walkthrough using your stores and container types.